Phone Flies maintains this site for your purchase
convenience and information. Phone Flies is not responsible
for any typographical errors. The material in this site could
include technical inaccuracies and/or exceptions. Picture may
vary from actual product. Your use and browsing of this site
shall be at your own risk. Neither Phone Flies nor any other
party involved in creating, producing, or delivering this web
site shall be liable for any direct, incidental,
consequential, indirect, or punitive damages arising out of
your access to, or use of, this web site. Furthermore, you
should assume that everything you see or read on this web site
is copyrighted unless otherwise noted. The use of these
material is strictly prohibited.
PRODUCT AVAILABILITY & PRICING:
Phone Flies cannot guarantee that a product will be available
on a continued basis. Quantities are limited to stock on-hand
while supplies last. Your order may be placed on backorder
depending on product availability. If a substitute product is
desired, please contact Phone Flies Customer Service at
1-800-FOR-FLIES (1-800-367-3543) to place your request.
Product availability and prices are subject to change
without notice as are special offers and promotions.
Manufacturer’s specifications are subject to change
All in-stock products will be processed and shipped within
48 hours of the receipt of the order. The price charged will
be the current price in effect when the order is received.
Phone Flies will accept Visa, American Express, MasterCard,
and Discover. All credit cards are subject to approval and
will not be charged until the order is processed. For security
purposes, Phone Flies will require the billing address and
phone number for all orders. greater than $500.
All other purchasing methods and payments are subject to
Phone Flies credit approval process. Please contact Phone
Flies Customer Service for further information on terms and
conditions of the credit process. Phone Flies will accept
payments by check. Checks are subject to a 10-day hold before
items will be shipped.
WARRANTY & RETURNS:
Phone Flies wants you to be confident and satisfied with your
purchase on the web. Our products will be covered under a
manufacturer warranty. If you are not satisfied with
your purchase, items may be returned for full refund within 30
days of purchase. All returns must be pre-authorized. Please
call Phone Flies business office at 1-800-367-3543 to obtain a
return authorization number.
Manufacturer warranty will apply to defective merchandise
on new products only. All warranties are for defective
exchange and will be repaired or replaced. In the event of a
warranty claim, a return authorization is required from Phone
Flies. Furthermore, the entire package which includes the
original box, its contents, and accessories, must be included
to process the return. Products that are returned incomplete
will be subject to replacement cost.
All products must be returned within 7 days of return
authorization and should be returned by an insured carrier.
Mail all returned products to the following address:
2009 Swan Terrace
Alexandria, VA 22307
The return authorization number must be clearly labeled on
the packing slip and on the outside of the box.
Shipping charges are non-refundable for "no-trouble
found" warranty claims. Otherwise, Phone Flies will
refund up to the amount of ordinary shipment cost for the
Returns for reasons other than "defective," are
accepted. However, the product must be returned via the return
authorization process within a total of 14 days for complete
credit or reimbursement.
Refunds will be applied to the original payment method.
TAXES, INSURANCE, AND FEES:
Phone Flies will charge a sales tax to all Virginia customers.
For purchases in excess of $ 200.00, Phone Flies reserves
the right to add additional insurance charge billed to the
customer not to exceed $10.00. Customer notification will
occur prior to shipment.
A $5.00 handling charge will be added to boxed packages.